Troubleshooting Guides

Your refrigerator isn't maintaining proper temperature and food is at risk of spoiling.

Your refrigerator compressor never seems to cycle off, running 24/7.

Water is pooling under your refrigerator or collecting inside on shelves.

Your ice maker has stopped producing ice or makes very little ice.

Ice cubes taste or smell bad, affecting drinks and food.

Gas burner clicks but won't ignite, or doesn't click at all.

Oven doesn't reach the temperature you set, or heats unevenly.

Oven doesn't respond when you try to start it.

Water remains in the bottom of the dishwasher after the cycle completes.

Dishes come out of the dishwasher with food residue, spots, or film.

Dishwasher doesn't respond or won't begin a cycle.

Wine cooler isn't keeping wine at the proper storage temperature.

Frost is accumulating on walls, items, or evaporator coils inside the freezer.

Freezer isn't maintaining 0°F and food is thawing or not freezing properly.